New Castle County Delaware Employees Federal Credit Union is committed to protecting the privacy of your personal information.  Your trust is essential to our success.

Your personal information
 
In the course of providing you with products and services, the credit union acquires information from you in person, during telephone interviews, on applications or other forms you complete, and from outside sources, including consumer reporting agencies.  We also maintain information about your transactions with us. 

Maintaining the confidentiality of your personal information
 
We do not share any personal information about you or our former members with third parties except as permitted or required by law, and as necessary for business purposes.  For example, we may share information to comply with U.S. tax laws and court orders, or with consumer reporting agencies.  We may also share information with companies that work for us in providing you products and services.  Such companies include check printers, insurance companies, and data processors.  These companies act on our behalf and are obligated to keep any information we share with them confidential.

The Credit Union seeks to meet the financial needs of all members.  Accordingly, the Credit Union may enter into agreements with others to offer members high-quality financial products and services at reduced prices or to provide marketing services on our behalf.  For example, if you have a loan with the Credit Union, we may enter into an agreement for the purpose of offering you low-cost loan protection life insurance or disability coverage.  We may also enter into an agreement with a company that provides mail services to notify you of our products and services or other special promotions.

As part of these agreements, we may share account-related information such as your name, address, or account activity.   These agreements require that your information be kept confidential and used only for the purpose of offering you products, services, or promotions approved by the Credit Union.

Keeping your information secure

The Credit Union is committed to keeping your information secure.  We access your personal information only when necessary to service or maintain your accounts, and to meet your needs.  We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information.

Contact us

If you have questions concerning the privacy of your personal information or if you need to correct information we have on file, please contact us at 302-395-5350 or write to us at 100 New Churchmans Road, New Castle, DE 19720.